Make your next data purchase easier

A low price is only useful when the package works for your number and lasts long enough. These guides explain what to check before buying, how to follow a payment, and what you can do with saved information when your connection drops.

Explore public package details, or choose a guide below.

• Choosing mobile data: price, network, validity and eligibility

  Compare the full cost and limits instead of choosing on the advertised data amount alone.

• Paying safely and checking delivery

  Confirm the recipient, follow the payment instructions and avoid duplicate payments.

• How to buy offline

  Find your package, follow its Paybill instructions, and check payment and delivery.

• Install on Android, iPhone or a computer

  Find the option for your browser and prepare for a weak connection.

• When payment or delivery is still pending

  Check the right record, avoid paying twice and give support the details needed to investigate.

• Understand refunds and subscriptions

  Check the status, next action and terms that apply to your own order.

• How referral rewards work

  Understand qualifying activity, invitation terms, review and confirmed reward payments.